Made the mistake of using Magor Motors for an MOT and the work they say it needed. I wont be making that mistake again. Car booked in for Wednesday morning to have work done, they weren't sure what was up with the brakes so couldn't give me a price, so I gave them my budget and was told they would give me a call with a price as soon as they found out what was wrong.
Wednesday lunchtime, I've heard nothing so phone them up and ask if they have found the problem and what the price will be, guy walks off comes back and says they will try to get my car finished this afternoon and puts phone down.
Gone 5pm Wednesday, still heard nothing so phone them up and find out they are waiting for parts but don't know a price because they haven't got the parts yet. Tell them that I really needed the car for Today and that it was really problematic for me as now we were both working and couldn't pick the car up. Get told no problem, they will drop the car off at the house if I pay over the phone once they know a price.
Well it was a problem as I now needed a taxi for work as no car.
Lunchtime today, still heard nothing so phone them up. Get told they have done the brakes and are just finishing a pipe replacement but they haven't worked the price out yet. so will call me when they have done. Tell them that I need to know by 3 as my partner will be off to work and we will have no way to get the car. Get told they will work it out by then.
Gone 4 o'clock they finally phone and give me a price over £100 pound over the budget I gave them, they have already done the work without checking the price would be OK and to top it off they are trying to charge me a second time for the MOT I had already paid for. They take that off and it's still over £50 more than I said I could afford but I pay up anyway just so they will deliver the car so I don't need to find money for taxis again tomorrow.
Get home after work, Had to scab a lift off my parents as taxi companies had no taxis available, to find no car, no one has knocked the door, no one has phoned, Magor Motors is shut and no one is answering the phone.
Now yet again stuck without a car to get to work tomorrow morning and no idea when I will be able to get it back.
Honestly people don't make the same mistake I did, avoid this company like the plague.