Date: 09 January 2015
Totally hopeless and do not answer phone. I have tried to ring them a few minutes ago and no-one is picking up.
They have even failed to deliver my driving licence since 16/12/2014
Date: 23 October 2014
I made a mistake. I admit it. I posted an envelope at Elmsleigh Road and forgot to put the address postage label on it. Realised the mistake that same evening so put the label with a note on into the same letter box: "Please put on my large white package and post for me. Thanks." Did they? No. They put that message plus the label in a clear envelope and posted THAT to my niece. My get-well card and Hallowe'n gifts for the great nephews are languishing in the sorting office. Why do that? If they couldn't be bothered to find the envelope, fine. But why send the envelope? The label safely arrived at my niece's address. Postal workers - enjoy the get-well card and Hallowe'n gifts. Lesson learned.
Date: 29 April 2014
Always helpful and answered the phone
Date: 08 October 2013
trying to find out if I have any parcels at the harrow sorting office without any success.
Date: 28 September 2013
Terrible as they do not answer their phones regardless of what time you call!