Opening Times
True Telecom in Dartford
Current Time & Date in Dartford
12:03:52 PM
Thursday, March 04, 2021
Information
Name
True Telecom
Phone
Address
City
Post Code
Country
Category
Rating
Url
City
Post Code
Country
Category
Rating
Url
True Telecom Ltd Ground Floor
Lakeview West, Galleon Boulevard
Crossways Business Park
DartfordLakeview West, Galleon Boulevard
Crossways Business Park
DA2 6QE
United KingdomTelecommunication Services www.true-telecom.com
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Opens
08:00
08:00
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08:00
10:00
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08:00
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10:00
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Closes
20:00
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16:00
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Reviews for True Telecom
Write a review for True Telecom!
Then a couple of hours later i got a call from Chris, who was very polite and very quick to fix the problem, within 3 minutes of being on the phone the problem was sorted and i was back online. job done.
Within a couple of minutes of the phone going down i then had another call from customer services checking everything was working fine and to wish me a good day.
All in all the guys at chess are very helpful, very polite and we even managed to have a laugh about it all which is a lot more than i could of hoped for with most of my other service providers.
So what i thought was going to be a pretty rubbish day of being on hold getting transferred to different people over and over listening to rubbish music turned out to be a couple of good chats and a problem solved. I will definitely recommend true telecom
Thanks guys!
I have had business lines with True for quite a number of years now and have always found them to be competitive. Even when I was going to leave for a better deal, they matched it and kept it going.
I do however have to admit that I do not have broadband with True, simply because I don't want any interruption in my business like the last time I moved from BT to O2.
I have one line which is 30 something pounds including line rental and ALL phone calls to UK land lines, mobiles and pretty much most International land lines.
This saves us a hell of a lot in mobile and international calls and is the best tariff I have ever come across.
I think people are often too quick to put up the bad with the ease of the internet. I have no shares in True or any connection apart from being a customer. Any faults have always been sorted in a timely manner, and my only complaint is occasional calls from their marketing departments trying to sell me more lines or give details of any potential customers. Have already told those who I think would benefit!!
Overall, a happy customer (for phone lines - can't comment on broadband) who would recommend to others.
Once a customer service rep sorted out a problem with the broadband box by staying on the phone with me to test and resolve with the box provider. When the box maker could only commit to replacing it in 2 weeks, the True account manager sent me a refurbished replacement completely free of charge within 2 days.
True has contacted me pro-actively on several occasions to review my packages in order to save me more money, and they have. When they call at a busy time and I suggest a better time, they are great at respecting that and doing so.
The reps have always been polite, knowledgeable and service-orientated. When I closed one retail location, the process was painless.
I have had business lines with True Telecom for quite a number of years now and have always found them to be competitive. Even when I was going to leave for a better deal, they matched it and kept it going.
I do however have to admit that I do not have broadband with True Telecom, simply because I don't want any interruption in my business like the last time I moved from BT to O2.
I have one line which is 30 something pounds including line rental and ALL phone calls to UK land lines, mobiles and pretty much most International land lines.
This saves us a hell of a lot in mobile and international calls and is the best tariff I have ever come across.
I think people are often too quick to put up the bad with the ease of the internet. I have no shares in True Telecom or any connection apart from being a customer. Any faults have always been sorted in a timely manner, and my only complaint is occasional calls from their marketing departments trying to sell me more lines or give details of any potential customers. Have already told those who I think would benefit!!
Overall, a happy customer (for phone lines - can't comment on broadband) who would recommend to others.
Overall I've been very happy with the service although it's lost some of the personal touch with the introduction of more automated telephone responses. Probably inevitable given your expanding business. You might like to become a world leader by offering a telephone menu option that removes the music and replaces it with an occasional message at intervals to say you're still listening.
Overall I've been very happy with the service although it's lost some of the personal touch with the introduction of more automated telephone responses. Probably inevitable given your expanding business. You might like to become a world leader by offering a telephone menu option that removes the music and replaces it with an occasional message at intervals to say you're still listening.
If you want to choose True Telecom please say I recommended you as I will get 250 minutes for referring you ...
Personally the decision to move to True was a bad one, it has cost me time & money & my advice is to keep clear of them, the grass is not always greener on the other side
The lead time up to installation was suprisingly quick and the customer services people I talked to were helpful and pleasant, but there was some confusion as to whether I actually had been in for installation date booked!? Which I was! But alls well that ends well... plugged in ADSL and Router and once activated I was up and running, no problems at all. All good and much better service to date than my previous ISP providers who had no end of technical problems with their servers and security issues with their clients in bound lines!
Well done True... you have ensured I am able to continue growing my business with an internet and broadband system that does what it says on the tin! Thank you
True Telecom
is rated 4/5 based on 30 reviews.
Charles B.
Date: 13 January 2015
Date: 13 January 2015
Kirsty L.
Date: 30 December 2014
Date: 30 December 2014
Edward H.
Date: 24 November 2014
Date: 24 November 2014
Then a couple of hours later i got a call from Chris, who was very polite and very quick to fix the problem, within 3 minutes of being on the phone the problem was sorted and i was back online. job done.
Within a couple of minutes of the phone going down i then had another call from customer services checking everything was working fine and to wish me a good day.
All in all the guys at chess are very helpful, very polite and we even managed to have a laugh about it all which is a lot more than i could of hoped for with most of my other service providers.
So what i thought was going to be a pretty rubbish day of being on hold getting transferred to different people over and over listening to rubbish music turned out to be a couple of good chats and a problem solved. I will definitely recommend true telecom
Thanks guys!
Steven C.
Date: 17 November 2014
Date: 17 November 2014
Jack C.
Date: 07 November 2014
Date: 07 November 2014
James W.
Date: 02 October 2014
Date: 02 October 2014
I have had business lines with True for quite a number of years now and have always found them to be competitive. Even when I was going to leave for a better deal, they matched it and kept it going.
I do however have to admit that I do not have broadband with True, simply because I don't want any interruption in my business like the last time I moved from BT to O2.
I have one line which is 30 something pounds including line rental and ALL phone calls to UK land lines, mobiles and pretty much most International land lines.
This saves us a hell of a lot in mobile and international calls and is the best tariff I have ever come across.
I think people are often too quick to put up the bad with the ease of the internet. I have no shares in True or any connection apart from being a customer. Any faults have always been sorted in a timely manner, and my only complaint is occasional calls from their marketing departments trying to sell me more lines or give details of any potential customers. Have already told those who I think would benefit!!
Overall, a happy customer (for phone lines - can't comment on broadband) who would recommend to others.
Katie H.
Date: 29 September 2014
Date: 29 September 2014
Karl R.
Date: 16 September 2014
Date: 16 September 2014
Ameena Z.
Date: 05 September 2014
Date: 05 September 2014
Once a customer service rep sorted out a problem with the broadband box by staying on the phone with me to test and resolve with the box provider. When the box maker could only commit to replacing it in 2 weeks, the True account manager sent me a refurbished replacement completely free of charge within 2 days.
True has contacted me pro-actively on several occasions to review my packages in order to save me more money, and they have. When they call at a busy time and I suggest a better time, they are great at respecting that and doing so.
The reps have always been polite, knowledgeable and service-orientated. When I closed one retail location, the process was painless.
Lorna G.
Date: 02 September 2014
Date: 02 September 2014
Marley H.
Date: 01 July 2014
Date: 01 July 2014
I have had business lines with True Telecom for quite a number of years now and have always found them to be competitive. Even when I was going to leave for a better deal, they matched it and kept it going.
I do however have to admit that I do not have broadband with True Telecom, simply because I don't want any interruption in my business like the last time I moved from BT to O2.
I have one line which is 30 something pounds including line rental and ALL phone calls to UK land lines, mobiles and pretty much most International land lines.
This saves us a hell of a lot in mobile and international calls and is the best tariff I have ever come across.
I think people are often too quick to put up the bad with the ease of the internet. I have no shares in True Telecom or any connection apart from being a customer. Any faults have always been sorted in a timely manner, and my only complaint is occasional calls from their marketing departments trying to sell me more lines or give details of any potential customers. Have already told those who I think would benefit!!
Overall, a happy customer (for phone lines - can't comment on broadband) who would recommend to others.
Lauren B.
Date: 01 July 2014
Date: 01 July 2014
Overall I've been very happy with the service although it's lost some of the personal touch with the introduction of more automated telephone responses. Probably inevitable given your expanding business. You might like to become a world leader by offering a telephone menu option that removes the music and replaces it with an occasional message at intervals to say you're still listening.
Justyna M.
Date: 02 June 2014
Date: 02 June 2014
Jaine B.
Date: 02 June 2014
Date: 02 June 2014
Overall I've been very happy with the service although it's lost some of the personal touch with the introduction of more automated telephone responses. Probably inevitable given your expanding business. You might like to become a world leader by offering a telephone menu option that removes the music and replaces it with an occasional message at intervals to say you're still listening.
Goldie M.
Date: 21 May 2014
Date: 21 May 2014
If you want to choose True Telecom please say I recommended you as I will get 250 minutes for referring you ...
Tania S.
Date: 13 May 2014
Date: 13 May 2014
Sam B.
Date: 12 May 2014
Date: 12 May 2014
Steve J.
Date: 17 April 2014
Date: 17 April 2014
Personally the decision to move to True was a bad one, it has cost me time & money & my advice is to keep clear of them, the grass is not always greener on the other side
Johnie B.
Date: 26 March 2014
Date: 26 March 2014
Ralphie S.
Date: 25 February 2014
Date: 25 February 2014
Lumano B.
Date: 25 February 2014
Date: 25 February 2014
Rutendo Y.
Date: 21 February 2014
Date: 21 February 2014
Ennis D.
Date: 21 February 2014
Date: 21 February 2014
The lead time up to installation was suprisingly quick and the customer services people I talked to were helpful and pleasant, but there was some confusion as to whether I actually had been in for installation date booked!? Which I was! But alls well that ends well... plugged in ADSL and Router and once activated I was up and running, no problems at all. All good and much better service to date than my previous ISP providers who had no end of technical problems with their servers and security issues with their clients in bound lines!
Well done True... you have ensured I am able to continue growing my business with an internet and broadband system that does what it says on the tin! Thank you
Michael la P.
Date: 19 February 2014
Date: 19 February 2014
Lucy J.
Date: 18 February 2014
Date: 18 February 2014
Matt J.
Date: 13 February 2014
Date: 13 February 2014
Chris G.
Date: 13 February 2014
Date: 13 February 2014
Gemma B.
Date: 13 February 2014
Date: 13 February 2014
Tasha M.
Date: 07 February 2014
Date: 07 February 2014
David W.
Date: 11 October 2013
Date: 11 October 2013