Alternative Estates & Financial Services Ltd. in Coventry

Current Time & Date in Coventry

2:02:31 AM
Friday, November 24, 2017

Information

Name
Alternative Estates & Financial Services Ltd.
Phone
Display phone number
Address
City
Post Code
Country
Category
Rating
7 New Union Street
Coventry
CV1 2HN
United Kingdom
Estate Agents

12345  2 reviews



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Opening Times

Most Estate Agents in Coventry have an opening time of 09:00 and closing time of 19:00.


Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Opens
09:00
09:00
09:00
09:00
09:00
10:00
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Closes
19:00
19:00
19:00
19:00
19:00
16:00
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Reviews for Alternative Estates & Financial Services Ltd.

Write a review for Alternative Estates & Financial Services Ltd.!
Alternative Estates & Financial Services Ltd.
is rated 3/5 based on 2 reviews.

5 12345

First rate, I have bought and sold through these guys for the last ten years and wouldn't go anywhere else.

1 12345

We tried to sell our house with them and it was a terrible experience. They don't like doing the viewings, but if you insist they send someone who's never seen the property and wasn't very helpful. We only did this once, as our property was never going to sell this way.

Then they have turned down two offers on our behalf without asking us and failed to notify us in writing of those same offers, breaching their own contract. Then if you point this out to them, they refuse to deal with you over the phone and only contact you by email which I thought was very childish. First we accepted an offer from a couple I didn't even know the names of, who it turned out were in no position to proceed. We then sold again and the buyers pulled out, which is not their fault, however they didn't give us the real reason the buyer pulled out. I had to find that out myself, yet I thought they weren't allowed to lie!

As we thought their service was so terrible, we did give notice to terminate our contract and asked if they would let us leave two weeks early due to them already breaching their own contract 4 times. They declined and then we had another offer so we stayed rather than cut our noses off to spite our faces etc...

It also took them over 12 weeks to arrange for the EPC surveyor to come out, and I suspect he was only asked to because we'd sold for the second time, and I had complained on several occasions.

Now, despite our contract being officially over, they have not removed our property from the market as requested, nor will they return our calls. The girls in the office have taken messages but are unable to do anything more apparently. It's ridiculous!

The whole experience has been far more stressful than it needed to be, and I would recommend anyone thinks very carefully before using them! There are many agents out there who are so much better!!

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