I have used Omicron many times and have always been very please with their service. Not sure what has happened to the other person who has reviewed, but I am very surprised by their comment. They are very helpful and always seem to go that extra mile, which is rare these days. I fully recommend them.
Promised they could match print quality of a sample I brought in. The job fell well short and was simply told "thats how the machine prints! Nothing we can do about it". Also, I overpaid on another job, they agreed to refund in writing, but are now being awkward about the refund. Still have't got it and am left feeling cheated. Best avoided.