Westbourne Model Centre in Bournemouth

Current Time & Date in Bournemouth

12:03:59 AM
Monday, November 20, 2017

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Name
Westbourne Model Centre
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41 Seamoor Road
Westbourne
Bournemouth
BH4 9AE
United Kingdom
Model Shops

12345  8 reviews



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Most Model Shops in Bournemouth have an opening time of 09:00 and closing time of 18:00.

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Reviews for Westbourne Model Centre

Write a review for Westbourne Model Centre!
Westbourne Model Centre
is rated 1/5 based on 8 reviews.

1 12345

Took my money and have never sent the items ordered. Failed to respond to all communications.

1 12345

Just in case you are considering purchasing anything from this company, THINK AGAIN!!! I recently purchase about $400.00 worth of items from this company and haven't heard from them since. My credit card was charged but I never received my items and I have had NO RESPONSE from Westbourne at all!
I have recently read the other reviews of this company and I am convinced that they are running an internet scam. WARNING, DO NOT ORDER ANYTHING FROM THIS COMPANY ON-LINE!!! You have been warned. Buyer beware.

1 12345

Westbourne Models were one of the great model shops for mail order a couple of years back. Sadly this is not the case anymore, as I had to cancel an order (19 May 14) which was still not delivered 17 after ordering, and I've still not received a refund despite an assuarnce that it would be done on the day I rang. I contacted the shop three times during the 17 day lapse and got three different (all contradictory) stories why the order was not delivered. On day 17 the sales guy admitted the goods were still in the shop and not dispatched. All the while my Credit Card was debited on the day the initial order was made, so they had my money from day one and now despite cancelling the order, they still have my money. This is not acceptable, and I will never order from Westbourne Models again. Avoid!

1 12345

I ordered a model from Westbourne several weeks ago. There was no confirmation e mail after sale. Several attempts to contact them by e mail were met with silence. Several telephone calls have all resulted in my being told that the distributors are at fault.
From the many reviews on the web it would seem that this is normal for them. I will shortly be contacting trading standards. I suggest that all other disatisfied customers do the same.

1 12345

Attention ce sont des voleurs, je n'ai jamais reçu ma commande. 80$ perdu.
Be carefull they don't send product that you pay. Don't work with them. No star would be normal for them.

1 12345

Took my money but no item in stock took over 5 weeks for them to return my money only after speaking to one of them on the phone with the offer of meeting them in the small claims court.

SO bad, so rude, they really should not be in buisness.

Purchased same product with next day delivery from eBay and still managed to save £28!

1 12345

I HAVE TRIED TO CALL THEM LOTS OF TIMES, I HAVE EMAILED THEM LOTS OF TIME, AND THEY DO NOT ANSWER OR REPLY TO ANYTHING, THEY ARE FAST TO TAKE YOUR MONEY BUT THEY DON'T SEND THE GOODS, DO NOT USE THIS COMPANY, STAY CLEAR !!, I FOR ONE WILL NEVER EVER USE THIS POOR EXCUSE FOR A MODEL SHOP AGAIN..

1 12345

These people took my 150.00 order and after a months time, I never received any items. You can not get in contact with them via phone as they never answer. ALL of my many emails were disregarded. From looking at other reviews and on model forums many people have had the same out come. Be very careful when dealing with these people! I have a dispute active with my card company to try and get my money back.

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